Non-Emergency Transportation Services (NET)

Transportation is available to those who qualify for medical and counseling appointments. The Non Emergency Transportation program is designed to increase access to medical appointments. Consumers can access NET through phone calls, mail or walk in during our regular business hours, Monday -  Friday 7:30 a.m. to 4:30 p.m.

Who is eligible?

Consumers residing in Ashland County who are in current receipt of Medicaid.
Consumers attending a Medicaid-reimbursable medical appointment.
Services available

If you are part of a Managed Care Plan, they may be able to provide those services for you:

  • Caresource: 1-800-488-0134
  • Buckeye: 1-866-246-4358
  • United Healthcare: 1-800-895-2017
  • Paramount: 1-855-522-9076
  • Molina: 1-800-642-4168

If your Managed Care Plan cannot provide the Non Emergency Transportation services that you need, please call our agency at 419-282-5086 and we will assist you in getting the services that you need. We have two full-time drivers to provide transportation. We also contract with our local transit systems.

How to get services

Contact our office at 419-282-5086

Please try to allow 5 working days prior to the scheduled appointment when possible, however we will make every effort to accommodate requests less than five days.

When you call to schedule transportation services, please have the following available:

  • Doctor's full name
  • Doctor's address
  • Doctor's phone number
  • Appointment date and time
  • Your social security number